FAQ

Ensuring Quality and ICONIC Hair Extensions!

What type of hair does ICONN sale?

ICONN Hair Extensions sell the most virgin form of Vietnamese and Brazilian Bundles.

How long does the hair extensions last?

-The longevity of the hair will depend on the care of the hair. We recommend that you take care of your ICONN Hair Extensions as if it was growing out from your scalp.

 

Return Policy


-We do not accept returns or refunds due to sanitary reasons.

Should I wash my hair extensions before installing it?

-We do suggest that you at least co-wash your extensions before installing and letting them hang to air dry. If you do decide to shampoo the bundles we recommend that you use sulfate free shampoo and condition with Silicon Mix to help restore the moisture of the hair.

How long is processing, shipping, and handling?

-Processing your ICONN order takes about 2-3 days and your order will be shipped as soon as it is processed.
Shipping takes 3-7 business days. (Monday-Friday)

 

 

Can I track my order? 

 

-Yes! When your order has shipped an email with your tracking number will be sent to you and from there you can track your order. If you do not receive your email in your inbox check your spam.

 

 

Can I make changes after I submit my order?

 

-In order to ensure quick delivery we process our orders daily. Therefore; we do not allow orders to be altered or changed.

© 2023 by ICONN Hair Extensions

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